Privacy and Cookie Policy

Unisportkick Inc. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.unisportkick.com, use our services, or shop at our retail stores located in the United States.

We comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the CPRA, and other state privacy regulations. This policy describes your rights and how you can exercise them.

1. What Personal Information We Collect

We may collect the following categories of personal information:

Identifiers: name, email address, phone number, billing and shipping addresses, account login credentials.

Payment information: handled securely via third‑party payment processors (we do not store full payment card details).

Commercial information: purchase history, product preferences, returns, and customer service interactions.

Internet/network activity: device and browser information, IP address, cookies, and tracking data when you use our website.

Audio/visual information: CCTV footage in our retail stores, and photos or video captured during public in‑store events (e.g., athlete appearances, store openings, demo days) – used for promotional purposes.

Inferences: preferences and interests derived from your browsing and purchase behavior.

We collect only the information necessary for the purposes described below.

2. How We Collect Information

We collect personal information when you:

Place an order online or in‑store.

Create an account on our website.

Contact our customer service team.

Sign up for marketing communications, promotions, or contests.

Participate in in‑store events.

Visit our website (via cookies and analytics tools).

Visit our physical stores (via CCTV and event photography).

We may also receive limited information from third parties, such as shipping carriers, payment processors, advertising platforms, and social media networks.

3. Why We Use Your Information

We use your personal information for the following business and commercial purposes:

Process and fulfill your orders, including delivery and returns.

Communicate with you about your purchases, updates, and support inquiries.

Provide customer service, warranty, and after‑sales support.

Improve our products, website, and store experience.

Send promotional emails and personalized offers (only if you have opted in).

Personalize advertising and recommendations.

Prevent fraud, unauthorized transactions, and misuse of our services.

Comply with legal obligations and enforce our terms.

Use marketing footage (photos/video) from public events for advertising and social media content.

We do not use your information for purposes materially different from those disclosed without providing you with notice and obtaining consent where required.

4. Sharing Your Personal Information

We do not sell your personal information (as defined under CCPA). We may share your data with:

Service providers: delivery partners (e.g., UPS, FedEx), payment processors, IT and website hosting providers, email and SMS platforms.

Marketing and analytics partners: Google, Meta (Facebook), and other advertising networks for targeted ads and performance measurement.

Professional advisors: lawyers, accountants, auditors.

Law enforcement or regulators: when required by law or to protect our rights.

We contractually require all recipients to keep your data confidential and use it only for the specific services they provide to us.

5. Cookies and Online Tracking

Our website uses cookies and similar technologies to:

Enable essential functionality (e.g., shopping cart, login).

Analyze site traffic and user behavior.

Deliver relevant advertisements and content.

You can manage or disable cookies through your browser settings. Note that disabling some cookies may affect site functionality. We also use pixels from third‑party platforms for retargeting and analytics.

6. Digital Advertising and Analytics

We partner with third‑party ad platforms (Google, Meta, etc.) to display interest‑based ads. These platforms may collect anonymized or aggregated data via cookies and pixels. You can opt out of personalized advertising by adjusting your preferences on those platforms or visiting the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) opt‑out pages.

7. Your Rights Under U.S. Privacy Laws

If you are a resident of California or other states with similar laws, you have the following rights, subject to certain exceptions:

Right to Know: request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, purposes, and third parties with whom we share it.

Right to Delete: request deletion of your personal information that we have collected.

Right to Correct: request correction of inaccurate personal information.

Right to Opt‑Out: opt out of the “sale” or “sharing” of your personal information for cross‑context behavioral advertising (we do not sell, but we may share for targeted ads; you can opt out via our “Do Not Share My Personal Information” link or cookie preference center).

Right to Non‑Discrimination: you will not be denied service or charged different prices for exercising your privacy rights.

To exercise any of these rights, please contact us using the details below. We will verify your identity before responding (we may ask for account details or other identifiers). We will respond within 45 days (or as required by law).

8. Managing Your Information

If you have an account, you can log in to update your profile, review order history, and change marketing preferences. You may also unsubscribe from marketing emails by clicking the “unsubscribe” link in any message or by contacting us.

9. Data Storage and Security

We implement reasonable technical, administrative, and physical safeguards to protect your data, including encryption, access controls, and regular security reviews.

Your information may be stored on secure servers located in the United States or other countries where our service providers operate. We ensure that any international transfers comply with applicable U.S. data protection requirements.

10. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. For example:

Transaction records: retained for at least 7 years for tax and audit purposes.

CCTV footage: retained for a limited period unless needed for incident investigation.

Marketing footage: retained for promotional use unless you request removal (where feasible).

When no longer needed, we securely delete or anonymize your data.

11. Delivery Errors and Accidental Disclosures

While we take care in processing orders, mistakes (e.g., misdelivered parcels) may occasionally occur, leading to unintentional disclosure of your name, address, or phone number. If this happens, we will:

Promptly notify affected customers.

Take immediate steps to contain and rectify the issue.

Investigate and implement measures to prevent recurrence.

We take all incidents seriously and appreciate your cooperation.

12. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

14. Contact Us

If you have questions, wish to exercise your privacy rights, or need to report a concern, please contact us:

Email: sale@unisportkick.com
Address: Unisportkick Inc., [Insert your U.S. physical address, if any]

For complaints, you may also contact your state Attorney General or the Federal Trade Commission (FTC).

We value your trust and are committed to protecting your privacy.